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Project Completion: From Manual Production to Mass Production with OpEx

As companies grow, they often reach the limits of their existing production systems. This was exactly the challenge faced by a manufacturer of production machines for the watch industry: demand was rising rapidly, production volume needed to multiply — all while maintaining the highest quality standards.

This is where cross-ING’s Competence Center Operational Excellence (OpEx)  came into play. Our mission: to transform a traditional, highly manual workshop into an efficient, scalable flow production system.

 

The Challenge

The objective was ambitious: quadruple production capacity, retain critical know-how within the company, ensure reliable delivery performance, and at the same time meet the strict requirements of the high-end watchmaking industry. In addition, key decisions such as “make or buy?” had to be addressed, along with how to seamlessly integrate external suppliers into the new production process.


Our Approach

  • Holistic analysis of existing processes (mechanics, electrical systems, acceptance)

  • Development of concrete concepts for transitioning to flow production

  • Close collaboration with management — including coordination of external partners and suppliers

  • Implementation and commissioning of the new production setup, supported by continuous quality measurement

  • Introduction of modern quality standards using ZEISS measurement systems and statistical process analysis


The Result

The transformation was a clear success:

  • Production capacity was quadrupled

  • Customer requirements in the high-end watchmaking segment were reliably met

  • New quality metrics were introduced, enabling precise and traceable acceptance processes

With this project, cross-ING demonstrated that industrial engineering goes far beyond process optimization — it is about enabling companies to move forward by making production systems more efficient, robust, and adaptable.


👉 Are you facing the challenge of transforming your production? cross-ING’s Competence Center OpEx supports you from initial analysis through to successful implementation — with the experience to give your projects real impact.


Would you like to dive deeper into Operational Excellence (OpEx)?

Book an expert consultation now and receive tailored advice from our specialists.



Want to learn more about cross-ING’s Competence Center OpEx?

Discover how our interdisciplinary team solves complex technical challenges.


 

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