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DIGITAL

Our cross-functional teams support you in leveraging industrial IT solutions to improve your bottom line through cost savings, while digital solutions help you boost revenue by enabling new business models.

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Topics

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Hitting your operational KPIs – no challenge at all?
Maintenance planning – always under control?
Unexpected downtime – never an issue?

Do you know all the critical conditions of your production systems?

Cyber-Physical Production Systems (CPPS) >
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Are you gaining a competitive edge with the Digital Product Passport?
Do you provide stakeholder-specific bills of materials that create real value?

Do all your employees have access to accurate, role-specific information?

Product Lifecycle Management >
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Do you have full visibility of all the parameters that impact your processes?
Can you bring them to light — by measuring, calculating, and simulating them?

Do you optimize your productivity?

Sensor Fusion >
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Do you take control of costs early in the product lifecycle to keep them down?
Are you fully leveraging your potential to influence costs?

Are you truly satisfied with the margins you’re achieving?

Cost Estimation >
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Are you already benefiting from expanding from project business to contract business?
Do you have a service database?

Do you protect your business with existing data?

Digitally Enabled Products and Services >
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Do you easily meet legal obligations such as the EU CRA and others?
Can you insure yourself against cybersecurity risks?

Do you manage data access and ensure compliance with the EU Cyber Resilience Act?

OT/IT Cybersecurity >
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Can your teams truly understand documents with efficiency? Are you unlocking the full potential of 3D CAD models for training?

Do your employees easily find the relevant information they need in today’s data jungle?

Information and Documentation >
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Do you make every interaction effortless for your customers?
Are you bringing all your functions together in one central hub?

Can you run your operations effectively and efficiently?

App Eco System >
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Our Digital Solutions

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Cyber-Physical Production Systems (CPPS)

  • Data-driven decision-making

  • Higher productivity

  • Increased asset profitability (OEE)

  • Data consistency reduces efforts for QC, FMEA, First Article Inspection (FAI) and change management (e.g. documentation/measurement reports)

  • Controlled licensing of IP (e.g. CAD for spare parts manufacturing)

Your Benefits

  • Detailed understanding of process, equipment and product incl. Critical Success Factors (CSF)

  • Design and construction of Digital Twins and Digital Threads

  • Analysis and dashboard development

  • Simulation of changes

  • Retrofit (hardware/software) and data integration

  • Development of data architecture and strategy for data storage

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Cost Estimation

  • Cost Estimation process

  • Knowledge of reference costs (market)

  • Early influence on cost optimization

  • Impact on the entire value chain

  • Decision-making basis

  • Continuous improvement process

Your Benefits

  • As-is analysis: processes, data, tools, knowledge

  • Development of an implementation plan

  • Selection: tool & data

  • Implementation, integration, and training

  • Continuous Improvement Process (CIP) coaching

  • Holistic toolbox for product modularization with Systems Engineering & DfX

  • Cost Estimation as-a-Service

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Information and Documentation

  • Pre-project quantitative potential analysis

  • Roadmap, concepts, and implementation plan (business case in customer co-creation)

  • Implementation – technical and business process integration

  • Continuous support

​Your Benefits

  • Efficient identification of key information (e.g. plant safety requirements in Request for Proposal (RfP))

  • Recommendations of proven solutions from an up-to-date database

  • Document creation: 40–70% efficiency gain

  • Explaining complexity in simple terms using existing technical drawings (gamification)

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Product Lifecycle Management

  • Master data maintenance and release of standard versions

  • System connectivity with a ‘single version of truth’

  • Data versioning (e.g. CAD, material, equipment)

  • Stakeholder-specific bills of materials

  • Transparent tracking of change management

  • Easy access to and maintenance of product-related information (PIM)

​Your Benefits

  • Understanding of the value chain & stakeholders within the company

  • Data cleansing with domain expertise

  • Independent evaluation of suitable digitalization platforms

  • Detailed definition of data usage

  • Guided integration into the existing ecosystem including continuous improvement (CIP)

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Digitally Enabled Products and Services

  • Pre-project quantitative potential analysis

  • Roadmap, concepts, and implementation plan

  • Consideration of changes across the entire value chain (e.g. service centers)

  • Implementation – technical and business process integration

  • Continuous development and support

Your Benefits 

  • Stronger business case for services and SLAs (easier decision-making through quantification of business potential)

  • Targeted use of technology with real customer value (24/7)

  • Increased competence & responsiveness in first-level support (e.g. global product training for service technicians)

  • Scalable and differentiated business models

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App Eco System

  • Consolidation of applications for products & services

  • Role-specific portal including customers, sales, and service partners

  • Development of decision-making basis for new applications & functional gaps

Your Benefits

  • Unlock additional revenue potential through portal subscriptions

  • Generate extra revenue from resulting transactions

  • Low-threshold expansion with new services

  • Strengthen customer loyalty

  • Critical data centrally managed and protected against data leaks

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Sensor Fusion

  • Pre-project quantitative potential analysis

  • Roadmap, concepts, and implementation plan

  • Prototype development, e.g. quality monitoring

  • Implementation – technical and business process integration

  • Continuous development and support

Your Benefits

  • Identification of all relevant parameters and dependencies

  • Intelligent, reality-based systems

  • Independence from purely empirical and experimental knowledge

  • Durable, resilient, and fault-tolerant

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OT/IT Cybersecurity

  • Legal obligation to minimize risks (in particular: EU CRA, NIS/NIS2, …)

  • Obligation from insurers for proportional protective measures to prevent damage (operational risk)

  • Complexity of rules & measures

  • Configuration management

  • Vulnerability and patch management

Your Benefits

  • Auditable state

  • Insurable state

  • Ability to act through knowledge of the system’s condition

  • Faster reaction in case of damage

  • Higher internal security level

Cyber-physische Produktionssysteme (CPPS)
Cost Estimation
Information und Dokumentation
Produkt-Lebenszyklus-Steuerung
Digital-befähigte Produkte und Dienstleistungen
Prüftechnik
Sensor Fusion (SF)
OT/IT Cybersecurity

Our Digital Services

  • Transparent tracking of change management

  • Automation in unstructured environments

  • Edge-/cloud-supported production systems

  • Efficient troubleshooting

  • Easy access to and maintenance of product-related information

  • Impact across the entire value chain

  • Development of decision-making basis for new applications & functional gaps

  • Early influence on cost optimization

  • Early warning (e.g. failure, specification)

  • Legal obligation to minimize risks (in particular: EU CRA, NIS/NIS2, …)

  • Handling of complex production processes

  • Complexity of rules & measures

  • Configuration management

  • System connectivity with a ‘single version of truth’

  • Consolidation of applications for products & services

  • Continuous improvement process

  • Cost determination process

  • Master data maintenance and release of standard versions

  • MVP development for market optimization

  • Role-specific portal including customers, sales, and service partners

  • Improve core service business with digital tools

  • Stakeholder-specific bills of materials

  • Build 24/7 support for the service partner network

  • Generate training and product documentation from 3D

  • Transparency across the production process

  • Search extensive technical documents

  • Value-based pricing & efficient SLA fulfillment (ad hoc)

  • Obligation for proportional protective measures

  • Data versioning (e.g. CAD, material, equipment)

  • Vulnerability and patch management

  • Maintenance planning

  • Value creation through digital products and services

  • Reuse of solutions

  • Knowledge of reference costs (market)

Digital Team

We fuse technology with business acumen – delivering measurable impact on both costs and growth.


Dr. Marc Heggemann

Chief Competence Center Digital

digital@cross-ING.ch

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Dr. Marc Heggemann
Chief Competence Center 

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Simon
Competence Center Member

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Alessandro
Competence Center Member

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Michael
Competence Center Member

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Viktorija
Competence Center Member

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Jan
Competence Center Member

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Ajita
Competence Center Member

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Kai-Uwe
Competence Center Member

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Ilyas
Competence Center Member

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Fritz
Competence Center Member

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